Why am I seeing the error "Please agree to the Meta Business Tools terms" when duplicating an Adset?

This error typically occurs when the required Custom Audience Terms & Conditions have not been accepted by the user who connected Facebook to Kitchn.io.

How to Fix:

1. A Business Manager Admin Should Accept Custom Audience Terms & Conditions

   • A Business Manager admin must visit this link and ensure that the terms are accepted for the relevant ad account.

2. Verify the Facebook Connection in Kitchn.io

   • The user who originally connected Facebook to Kitchn.io should confirm they have accepted the required terms.

3. Reconnect the Facebook Integration

   • If the issue persists, try disconnecting and reconnecting the Facebook integration within Kitchn.io.

   • Navigate to Integrations > Facebook, disconnect the existing connection, and reconnect.

4. Wait for a Few Days

   In some cases, users have reported that simply waiting a couple of days resolves the issue, as Facebook may take time to update permissions.